Shipping and Delivery
Last updated: June 2026
Preorder Shipping Timeline
Since our products are currently available for preorder, please note your order will not ship immediately. We expect to begin shipping preorders starting October 2026. You will receive a confirmation email the moment you order, and a second email with tracking details the moment your order ships. If there is any change to this timeline, we will email you proactively rather than leave you guessing.
Where We Ship
We currently ship across India. We accept prepaid orders only; we offer cash on delivery at extra charge (which goes to our distribution agency).
Delivery Timelines
Once your order has shipped, delivery typically takes 3 to 7 business days depending on your location. Metro cities may receive orders faster than other areas.
Delays
While we make every effort to ship on time, occasional delays can happen, especially around a first launch. If your order is delayed beyond 2 weeks past the estimated date, you may request a full refund or choose to continue waiting, your choice.
Damaged or Lost Shipments
If your order arrives damaged, or doesn't arrive at all within the expected window, please contact us within 7 days of the delivery date or expected delivery date with your order number and, for damaged items, a photo of the product and packaging. We will arrange a replacement or a full refund, whichever you prefer.
Incorrect Address
Please double check your shipping address at checkout. If a package is returned to us due to an incorrect or incomplete address provided at the time of order, we will contact you to arrange reshipping; additional shipping charges may apply.
Returns and Refunds
We want you and your child to genuinely love our products. If something isn't right, here's how returns and refunds work.
Returns After Delivery
Once It's Delivered, It's Yours: The moment that box lands on your doorstep, it's officially part of your family. That said, if there's something you don't love about our games, we genuinely want to know. Reach out to us anytime at admin.fillintheblanks@gmail.com and let us know what's on your mind.
Damaged or Defective Products
If your product arrives damaged or with a manufacturing defect, this is on us, not you. Contact us within 7 days of delivery with your order number and a photo of the issue, and we will send a replacement at no extra cost, or issue a full refund if you'd prefer not to wait for a replacement. You will not need to pay for return shipping in this case.
How to Start a Return
Email us at admin.fillintheblanks@gmail.com or message us on WhatsApp with your order number and reason for return. We'll guide you through the next steps and share a return address if applicable.
Refunds
Once we receive and inspect your returned item, [or, for damage and defect claims, once your claim is approved], we'll process your refund within 5 to 10 business days. Since we don't accept cash on delivery, all refunds are credited back to your original payment method; we're unable to offer cash refunds or store credit unless you specifically request it.
Exchanges
If you received the wrong game or a wrong variant, contact us within 7 days of delivery and we'll arrange an exchange at no extra cost to you.
Non-Returnable Situations
Products damaged due to misuse after delivery. Requests made beyond the return window stated above, except for damage or defect claims.
Questions
If anything here is unclear or your situation doesn't quite fit one of these cases, just reach out; we'd rather sort it out directly than leave you stuck reading policy text: admin.fillintheblanks@gmail.com.